Frequently Asked Questions

Everything you need to know about Receptify. Can't find an answer? Contact us.

Receptify is a cloud-based AI receptionist for small businesses. It answers your calls 24/7, books appointments, handles enquiries, and logs every caller — automatically, without a human receptionist.
You get a dedicated local phone number. When a customer calls, Receptify's AI answers instantly, converses naturally, books appointments, and sends SMS follow-ups — all without you lifting a finger.
Receptify is built for trades and service businesses — plumbers, electricians, HVAC technicians, dentists, lawyers, salons, and any small business that receives calls from customers.
Plans start at $49/month. All plans include CRM, pipeline tracking, auto SMS follow-up, and analytics — no hidden fees, no upsells.
Yes — try a free demo at receptify.app. No credit card required. Your AI receptionist is ready in seconds.
No. Setup takes under 5 minutes. Enter your business details and your AI receptionist is live immediately with its own dedicated phone number.
Yes. Receptify integrates with Google Calendar and Cal.com to book appointments directly during the call.
Every call is logged in your dashboard. Contacts are automatically added to your CRM, and completed jobs trigger an automatic SMS review request to your customer.
Yes — Receptify answers calls 24 hours a day, 7 days a week, 365 days a year. No holidays, no sick days, no missed calls.
Receptify can transfer calls to you or a team member when requested. You stay in control.
Receptify provides you with a dedicated local number. You can forward your existing number to it so customers always call the number they know.
Yes. After a call, Receptify can automatically send SMS confirmations, booking links, and follow-up review requests to your customers.
Receptify handles multiple simultaneous calls — no busy signals, no missed calls during peak times.
Yes. All data is encrypted, stored securely, and never shared with third parties. Your customer information belongs to you.
You can purchase additional minute top-up packs anytime from your billing dashboard — no plan change required.
Yes. You can upgrade your plan anytime directly from your dashboard. Upgrades take effect immediately.
All subscription fees are non-refundable. Used minutes cannot be refunded as they represent real infrastructure costs incurred on your behalf. We encourage you to use our free demo to fully evaluate Receptify before subscribing.
Yes. Receptify serves businesses across Canada and the United States with local phone numbers in both countries.
Traditional answering services use human operators — expensive, limited hours, inconsistent quality. Receptify uses AI — available 24/7, consistent every call, a fraction of the cost. Plans start at $49/month for 120 to 300 minutes, versus $300-500/month for a human answering service.
Yes. No contracts, no cancellation fees. Cancel anytime from your dashboard.

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